hideglue
Senior Member
...and still a better deal than the alternative.
Taylor Martin Guild said:I have mixed feelings about this. Sure the guitar was purchased with warranty and the company is still in business but under new ownership.
jwsamuel said:Taylor Martin Guild said:I have mixed feelings about this. Sure the guitar was purchased with warranty and the company is still in business but under new ownership.
When you buy a company, you buy its obligations.
Jim
jwsamuel said:Taylor Martin Guild said:I have mixed feelings about this. Sure the guitar was purchased with warranty and the company is still in business but under new ownership.
When you buy a company, you buy its obligations.
Jim
Hi Frono; are you referring to Bankruptcy law? If not, what law are you talking about?fronobulax said:Not always, at least under United States law. Wishing otherwise ain't gonna make it so.jwsamuel said:When you buy a company, you buy its obligations.Taylor Martin Guild said:I have mixed feelings about this. Sure the guitar was purchased with warranty and the company is still in business but under new ownership.
capnjuan said:Do you have a citation here or even an anecdote?
[url=http://acoustic.homeunix.net/twiki/bin/view/Acoustic/AcousticFAQ#Is_Acoustic_Control_Corporation said:This site[/url]]Acoustic Control Corporation had the Lifetime Warranty for Acoustic amps. When they sold the company, the successors were under no obligation to honor Acoustic Control Corporation's Lifetime Warranty. Wagner Group, the next Acoustic company after ACC, did honor it as a courtesy.
In Bankruptcy, all the unsecured obligations including warranty - because it isn't secured - are discharged; too bad, that's it, everybody have a nice day. Your link provided the following re/ Asset v. Entity sales and unsecured creditors:fronobulax said:... GM ... See this ... In this part of the world there are lots of entrepreneurs who form companies and then sell them. They will do an asset sale and then have the remaining entity declare bankruptcy. Not necessarily ethical but perfectly legal.
capnjuan said:This may be one of those situations where we are vigorously agreeing; absent Bankruptcy in some form, warranty rights aren't extinguished just because somebody would prefer that they be.
fronobulax said:I think violent agreement applies. The possible addition would be that there are ways for a corporate entity to cease to exist without explicitly declaring bankruptcy.capnjuan said:This may be one of those situations where we are vigorously agreeing; absent Bankruptcy in some form, warranty rights aren't extinguished just because somebody would prefer that they be.
Terry Allan Hall said:davismanLV said:I agree jg, or be very specific about what is covered under the warranty. But mostly I think there should be time limits. No one would take their old beater car that's been 200,000+ miles back to the dealership and expect a new transmission, would they? Nope. Things have a useful lifespan and after that they require major work to keep them going.
Sometimes I think y'all are conflicted. You expect a lifetime warranty to be honored and do any and all work related to the guitars in a timely manner and neck resets after 25 years done as warranty work.... and at the same time you hope that Guild as a brand name stays viable. Well, if you suck all the possible profit out of the item, and overburden the company with repairs and warranty work for free.... then the company is not gonna survive. They're difficult items to make utilizing very specifically skilled labor and materials. I don't think you can have EVERYTHING. If they did all the things you expect them to do, they'd be out of business in a very short amount of time.
I can see reasonable time limits on warranties and prompt service as good things.
Basically what I'm saying is, you can't have it both ways. And I'm not saying that FMIC is doing everything right. But many times you're asking for things that conflict. Do you want them to continue making Guilds? Or do you want them to spend their time and resources rebuilding y'alls 35 year old guitars?
This is just my opinion, which is held in very high regard by probably ME ONLY. I'm just seeing both sides of this. Anyone?
Tom in Vegas
If I buy a brand-new guitar offered w/ a lifetime warranty, I paid that $$$, in part, for that lifetime warranty.
If the guitar has a limited (to, say 5 or 10 years) warranty, I'll expect pay considerably less or buy something else entirely.
I'll pay even less for a throw-away guitar, obviously.
Fender bought Guild...Fender should honor Guild's warranty exactly as Guild did, or not call 'em Guild's.
Seems like because you put no weight on the lifetime warranty when you bought your guitar that nobody else did either? It's a BIG reason that I bought a Guild instead of paying the extra $$ for a Gibson Or Martin! Great sound and the same warranty. Take away the warranty from that equation and I would have gladly paid the extra $$ on one of the other manufacturers new products. Honour the liftime warranty and you have a lifetime customer dont honour it and lose multiple customer and have a public relations nightmare and multiple word of mouth stories that will influence future new guitar buyers on their next purchase. The question is do you try to save money on the warranty claims now in exchange for a trustworthy and viable company in the future. Im not sure I would want you being the CEO of my company.davismanLV said:twocorgis said:davismanLV said:@TMG, yes, it would be a RULE and a POLICY and although some people might not like it or believe it's fair.... everyone would know where they stood. I'm sure they have a policy, wouldn't you think? If they don't, I'd be making one pronto. Tom in Vegas
You know Tom, maybe my guitar was a bit of an aberration, but I found out after almost 38 years that my D50 had a defective neck set from the get go. What would you do in cases like that? After all, it's a lifetime warranty against defects in workmanship, correct?
Well, Sandy, I don't know the exact situation with your particular guitar. If the neck has needed a reset all along, why did it take so long to recognize it and get them to take action? 38 years is a LONG TIME. And if it didn't show itself for 38 years and played normally all that time, is it really considered a "defect"? Maybe it's just the hands of time that have played havoc with your instrument. So what I'm saying is, how long should it take to notice a defective neck set? And if it plays normally and well for 38 years, is it really considered defective? Seems you had a pretty good run with that guitar. So I'm confused about the particulars of your specific guitar.
fronobulax said:Terry Allan Hall said:If Fender does us all wrong, how many new Guilds will you, yourself, be buying? :?:
As many as I would have bought otherwise. I understand that when companies change ownership all assets and all liabilities may not be transferred to the new owner. It is potentially a clean slate for the new owners no matter how many consumers, suppliers, creditors and the like get screwed.
Exactly. When I made my choice some 18 years ago between my Guild and a Taylor (it had come down to those two, and I'm sure Taylor has some type of warranty) the specifics of any warranty were negligible. My decision was based on sound and playability.
This debate will continue on, I'm sure.
Tom in Vegas
Chazmo said:However, there's more than just the paper with regard to this debate. I think I mentioned this way back, but it's more than just "nice" of Guild to honor warrantee claims for pre-Fender Guilds...
It's a question of reputation and competition. Taylor, for example, sometimes will fix a guitar even when the warrantee doesn't apply (not the first owner, for example, or some catastrophic damage). Taylor has totally upped the bar in this area, and Fender will kill new Guild sales if they simply ignore it.
fronobulax said:Violent agreement time.
[HumongousVeer]The last two computers I bought with my own money were HPs. Before that was an Acer and before that were Dells. HP probably gets the first shot at the next one although who knows if they will still be in the laptop business? (Because of my professional activities, I pretty much have to be on a Windows platform. I'll look at Apples when I retire and no longer spend my days in a Windows world). When you talk about blade chassis and servers or rack mount servers that someone else paid for, I've had to manage both HP and Dell and it is a coin toss for me. I tell people to price things as commodities and buy the cheapest one.[/HumongousVeer]Chazmo said:[HumongousVeer]