Fender, some thoughts

chazmo

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Hi folks,

I'm offering up a few thoughts from my addled brain as I started to see some of you touching on this subject in another thread. I don't really have an agenda other than to get some open dialogue going on the subject. Maybe we can arrive at some common expectations or perhaps we can get some better, direct information from those who might know.

I recognize that there are folks on the board who have been directly impacted by Fender's actions since their ownership of Guild began in the mid-'90s. This basically puts "Fender bashing" into a personal category. For me, and most of us I guess, it's more of an armchair debate. All I can say is that I think we can all agree that it's *good* if we can talk openly and hopefully objectively with each other about the things that have happened to Guild since Fender took the reins.

Fender, though privately owned, seems to me to behave like a profit-motivated, public company. I haven't seen anything that contradicts this premise. They don't have to behave this way, but they do. They take action to cut costs, and they deal with their brand portfolio in such a way as to be profitable. Their corporate behavior does not seem to me to be motivated by pride or history. Outward perception is that this is a somewhat cold process, and not conducive to growing a brand or creative development.

On the other hand, by chance (not design) the Tacoma folks became creative stewards (acting like parents, if you will) of the brand for a while. They introduced new models and they made lots of incremental changes to the traditional ones. And, now, the Kaman folks are in a similar situation. This is all under the umbrella of Fender, of course, but when we talk about the the people who actually develop and build the guitars, we move further away from the corporate motives.

I'm not sure where I'm going with this diatribe. I *wish* Guild was an independent company, like Taylor, but that hasn't been true for many years and I see no reason to expect that we'll ever see that again. We can expect Fender to support the products only in so far as profit is made. This leaves some room for creativity, but perhaps is a little tricky when you look at Kaman who, themselves, own several brands.

My personal wish is that we don't see any deterioration and defections in the product line. As fans of the brand, we all agree Guilds are too good to fade out. But, we lost electrics a few years ago, and now the DVs are being made in Ensenada. If that becomes very profitable, you'll be sure Fender will put pressure on Kaman to move others over there.

What can we do? Well, we should remain open about our discussions of the products (like frosty was when reviewing the new D-55 he tried), and express our likes and dislikes. This is not a form of bashing, this is open critique. Also, we need to be very vocal with the Kaman and Fender execs when we can. I, for one, want to see a factory tour in the near future.

Well, so there you have it. A soapbox discussion without a soapbox. Have a nice day! :)
 

jazzmang

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I say we LTGers get our money together and buy Guild back. FOR THE PEOPLE! :lol: :mrgreen:

I can dream, can't I?
 

stclrob

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As long as there are no roadworn Guilds I could care less. The Tacoma D 55 sure screamed quality.
 

dreadnut

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Someone I knew who worked for a giant corporation said trying to get the company to move in any direction was like trying to pull an aircraft carrier with a rowboat.

Interestingly, the guys who now own Gibson bought it in the 80's for a mere $5 Million, gee whiz the name alone had to have been worth at least that much :shock:
 

jp

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Unfortunately, we all know that unless a private company hangs onto its own reins (a la Rickenbacker), all companies go the way of the way of Guild. Sad but true. The only thing one can hope for is that FMI continues to develop the brand in a way. Sometimes the parent company does a decent job. I think they've certainly helped Gretsch. Harman castrated Lexicon and dbx, and LOUD technologies did the same to Ampeg. Overall it kinda saddens me, though because it all just seems like a ruse.

The upside is when a group breaks off and starts something new as with Gibson and Heritage, Lexicon and Bricasti. That's kind of exciting.
 

West R Lee

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Personally, in order to really give this discussion any teeth, especially after reading the reply from "Workedinwesterly's" post in the other thread, I'd love to see some of the guys that actually worked in Westerly, Corona, or Tacoma join the discussion. It would be fascinating to hear the differences in manufacturing techniques and practice in the various facilities and compare. Otherwise, anything I might say would be pure speculation, other than I doubt the guitars built anywhere other than Westerly or Hoboken will ever meet my expectations......and that is speculation :wink: .

I'll sure read other's opinions though.

West
 

chazmo

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I agree with you about adding some teeth, and I hope we get some participation from the Kaman folks as well. Ultimately, I'd like to understand the motives that have driven Guild over the last 20 years. Maybe Hans will shed some light on this in the forthcoming New Testament, but folks who have worked in the factories and the business have a lot to offer directly here.

In the D-55 thread, WiW recounted how the parts room and neck/body/case inventory had been trashed in Westerly... That has me mystified. What motivated that apparently disrespectful act? Maybe Fender *hasn't* always acted in line with the profit motive. I don't know.
 

West R Lee

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Chazmo said:
I agree with you about adding some teeth, and I hope we get some participation from the Kaman folks as well. Ultimately, I'd like to understand the motives that have driven Guild over the last 20 years. Maybe Hans will shed some light on this in the forthcoming New Testament, but folks who have worked in the factories and the business have a lot to offer directly here.

In the D-55 thread, WiW recounted how the parts room and neck/body/case inventory had been trashed in Westerly... That has me mystified. What motivated that apparently disrespectful act? Maybe Fender *hasn't* always acted in line with the profit motive. I don't know.

And Worked said "hundreds of finished guitars" had been trashed :( :( ......they could have just sent me 4 or 5 of them. I would have disposed of them when I kick the bucket........to someone else.

West
 

fronobulax

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Chazmo said:
In the D-55 thread, WiW recounted how the parts room and neck/body/case inventory had been trashed in Westerly... That has me mystified. What motivated that apparently disrespectful act? Maybe Fender *hasn't* always acted in line with the profit motive. I don't know.
Ignorant speculation on my part, but here goes. It costs money to store spare parts and it costs money to have someone who knows which parts are where. So I can save money by getting rid of spare parts, especially if they are spare parts for things I don't make any more and don't really expect (i.e have a strong profit motive) to have to support. I can probably even make a case that destroying them is better than selling them because destruction allows me to keep closer control on my brand name.

Personally, to destroy the parts as "a disrespectful act" seems to me to be the economically irrational act. For better or worse, effective profit driven corporations never act out of emotion unless such action is also in their financial best interest.

YMMV but recall my first two words :)
 

dreadnut

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Frono, sounds more like educated speculation than ignorant speculation. The scenario you described sounds plausible to me. I just wish I'd been there to do some dumpster diving, sounds like it would have been worth the drive :D
 

jazzmang

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dreadnut said:
Frono, sounds more like educated speculation than ignorant speculation. The scenario you described sounds plausible to me. I just wish I'd been there to do some dumpster diving, sounds like it would have been worth the drive :D

... it would have been worth the drive to kick Fender's... ahem.
 

chazmo

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Graham, wow. OK, I missed that. Good pointer.

Lots of thoughts in there, and I'll need a few hours to digest that thread (not at work :) ).

Frono, I agree, that's probably the motive... But is that truly consistent with a brand that has a lifetime warrantee? Maybe they figured that warrantee claims would cost them less to settle from scratch than to stock parts.
 

fronobulax

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Chazmo said:
But is that truly consistent with a brand that has a lifetime warrantee? Maybe they figured that warrantee claims would cost them less to settle from scratch than to stock parts.

Perhaps. But consider how many lifetime warranties are for the original purchaser only and only for "manufacturing defects"? I'll bet the Fender bean counters don't even bother to list warranty claims on Guilds before 1999 (arbitrary 10 year span) as a liability on the corporate balance sheet. Oh yeah, don't forget your original receipt.

It is also possible, depending upon the exact nature of the transaction by which Fender acquired Guild, that Fender has no legal liability for any Guilds made and sold before the acquisition.

Also note that warranty work is usually repair or comparable replacement so there are options even without NOS parts on hand. Tangentially, I'll bet the value of vintage Guild would go down if I had a factory repair 30 years after I bought it. Price wise, I might be better off to have a non-warranty repair done with NOS parts from the folks who did dumpster dive at Westerly and are now funding their retirement by selling them on eBay :)

I would expect warranty claims to be very, very few for pre-Fender Guilds. Indeed we all react with amazement when someone contacts Fender about Guild warranty work and the warranty is honored. I wonder if that is a case where the good PR is more important to Fender than the dollars.
 

guildzilla

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I just read the thread Frosty started with a review of a Connecticut D-55 and then read this one.

I probably have and deserve the rep of being an critic - even a militant critic - of FMIC's stewardship of Guild since the 2001 decision to close Westerly.

Nevertheless, I'm pulling for the Connecticut USA Guild endeavor to be a success, but I'm seeing very little evidence that FMIC believes in the effort or the cause. The best evidence is the Guild website.

http://www.guildguitars.com/

It hasn't even been updated to promote the Connecticut Guilds in any serious way. They don't even seem to be trying.

It could be that whatever corporate resolve FMIC had in the new transition and plan was clobbered by the severe economic downturn. Hard to speculate, I suppose, about what they originally intended. But, let's face it, the timing could not have been worse.
 

Dr. Spivey

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Well Brother Chaz, since you've opened up the box of snakes, we may as well see what's inside. :wink:

For my money Guild could have stayed in Westerly. For what FMIC spent leap froggin' around the country, they could have fixed every thing in RI and doubled it's size. We know they had good people there.

Worked in Westerlys post in the other thread was a real eye opener.

'zillas comments on the Guild website hit the nail hard. It wouldn't take much to make it in to something worthwhile. Imagine people who just heard of Guild looking at that site, then clicking over to Martin or Taylor. :?

On every guitar forum on the interwebz, LTG gets mentioned, and praised. Does Fender so much as throw us a bone?

What has FMIC accomplished in all their years with Guild?
1. Contracted manufacturing of guitars to a Chinese factory.
2.Moved production of the entry level American guitars to Mexico.
3.Moved American production in a circle. Now producing a line of 2 guitars.
4.Destroyed Guilds dealer network.
5.Talked a line of B.S.
6.Ended production of Guild electrics.
7. Jacked up prices.

I truly believe Fender employs some good "guitar people", and hope this all turns out good, but it's starting to look like they've burned down the temple and urinated upon the ancient manuscripts.
 

West R Lee

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dreadnut said:
Frono, sounds more like educated speculation than ignorant speculation. The scenario you described sounds plausible to me. I just wish I'd been there to do some dumpster diving, sounds like it would have been worth the drive :D

:? :? :? But what possible economic rationale might there be for destroying "hundreds of finished" Guild guitars? Those are the words of Workedinwesterly. Heck, Hans has told me he dug disgarded parts out of the dumpster at Westerly. Doesn't so much sound like a lack of respect to me either, just pure stupidity!

West
 

West R Lee

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Graham said:
Gee kinda sounding like where I came in....

October 2, 2006

That thread itself started September 1, 2006. :shock:

Why Graham, I just went to the thread you posted and found your first ever post here. It was like finding a baby bird or something. By the way, that was a good thread back then.

West
 

guildzilla

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Hell, it's even a good thread 30 months later. And Fender is still so reprehensible. Yeah, that's a cheap shot. :D

Thanks for the memory, Grahamster.
 
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