Don't think Apple is only Ginormous company with the attitude of, "if we goof, we will convince our customers that is what they need."
yeah... you're probably right. It probably isn't that they goof... they are probably doing it on purpose...
You guys are being interestingly harsh on Apple. I think it's inevitable that companies that do all their software "closed" get this kind of abuse. However, let's acknowledge that Apple has always been this way with its software (and hardware!) products. iTunes has certainly sucked hard since the beginning, and that's a lot of years ago... well into the Jobs era.
The interface started OK, it just didn't scale. And iTunes was genius when it came out. For that matter, as much as I think Steve J gets too much credit in general, I will say that he is probably the only guy in the world who could have got the music companies to buy into the idea of iTunes.
To some degree, iTunes was a victim of its own success. But that's certainly not the only problem with Apple today. We use Apple products at the church because we have to (the presentation software we run really doesn't run anywhere else). We had a video card go bad in our MacBook. Took it in to be fixed. Met with the "Genius" at the Apple store, and found out our 5 year old macBook was considered "Vintage." That doesn't mean that we're now cool hipsters, that means that the macBook can now not be fixed. At any price. Five years old! I have many Linux and PCs running well past five years.
Getting rid of the jack on the iPhone was a mistake. So is the Face recognition. They haven't done any real update to the MacBook in years -- and yet journalists rush out to tell us why, actually, the new MacBook is great. The watch is nothing but a curiosity. Steve Jobs famously said a stylus is a wrong approach, and they come out with the Pencil which is... a Stylus. Now there are reports (which only came out because some geeks shamed them into it) proving that their updates delibertaely slow down devices. Apple says its to make the battery last, but anyone who has watched their iPad slow down to the point of being unusable can tell you, it coincided with the updates, not the battery life. Apple is clearly deliberately "obsolescing" their products to make people upgrade.
Everything people accused Microsoft of for years, Apple is doing times ten, but no one seems to care. And, BTW, Bill Gates is giving away 80% of his fortune. Steve Jobs never gave 10% of his income out in any single tax year.
I'm going to stop now... but Apple frustrates me to no end...