twocorgis said:
[ He makes Jay at New Hope sound tame by comparison. I had a fairly long talk with Jay a couple of weeks ago, and he just about had a coronary when I mentioned to him that I belonged here. He went into this long diatribe about how the internet, eBay, Craigslist, and this place are ruining his business, and went on to say that all anyone does here is brag about how cheap they got this or that Guild (which I know is not the truth). I didn't want to say it to him, but why should we pay extra for his expertise buying a guitar when most of it possess it already?
Jay is a good guy, wih a ton of expertise that most of us do not have a sniff at. He's been dealing Guild guitars and amps for years, before eBay and forums like this were dreamt of.
Many experts have been able for years to make a living by providing hard-to-find knowledge, and by making good deals on various items like guitars because of that knowledge. Now it's way harder - its much easier for us amateurs to find arcane knowledge, and markets like eBay make it simple for individuals to sell instruments into a worldwide market without any intermediaries, and sometimes those of us who consistently cruise the web for deals are able to make good scores.
But sometimes the ignorant sellers and poor disclosures make bad deals inevitable. My G312 was not a good deal, and I seriously burned myself by hitting an attractive Buy-It-Now on a wreck of a '53 X350. Had I been more prudent, and not able to take the hit, I would have been better off to buy a guitar from a reputable expert like Jay - there is very little risk there - he
is an expert, and his continuing business depends on full disclosure and satisfied customers. in fact I did buy a (broken) Mark IV from him, because he described that it as Brazilian rosewood and I trust his knowledge of such things.
It's not easy for people whose businesses depend on such expertise to compete when quasi-expertise and real knowledge is so much more freely available. Retailers and specialty dealers in all domains are having the same difficulty - we consumers shop all over the world for the very best deals, often made by people with no overheads and little experience or knowledge ("found this one in an estate sale", "I don't know anything about guitars, but my buddy asked me to list this for him" etc.), and we expect, nay, demand, that guys like Jay meet the "best" price. He offers real knwledge, real service and real means to make sure your deal does not go sideways - that should be worth a couple of hundred bucks to most people who are buying one or two guitars.
The problem is finding a way for that extra service and knowledge to come through the web with a reasonable return to the provider.