I only know of him from Buckingham's guitar. I once went on a forum he was on often and he messaged me re a question I had and a point I was making about my Martin D-35 w the LL Baggs soundhole pickup and he couldn't believe I was not getting more feedback on stage when plugging direct into PA. I remember him remarking, "no way, that can't be possible as you are explaining it" LOL
really cool guy. I always appreciate it when big names who create instruments for other big names/stars are still willing to be available to anyone, just to help out.