davismanLV
Venerated Member
- Joined
- Mar 24, 2011
- Messages
- 19,387
- Reaction score
- 12,230
- Location
- U.S.A. : Nevada : Las Vegas
- Guild Total
- 2
I was changing strings on my Taylor GC8 last night and as I was bringing the 1st string up to pitch, the ivoroid knob on the tuner shattered in 3 pieces and the adjustment screw fell out. Kinda brought the job to a halt. Finished up the other strings. I called Taylor Guitars this morning with my sad story and he looked up the serial number, confirmed my name and address (which had changed) and asked if it was treble side or bass side. And he said, "Okay, Thomas, we'll package up a new tuner for ya and you should get it in a couple of days. Anything else?"
Nope. Thank you Taylor for making life a little easier! :encouragement:
Nope. Thank you Taylor for making life a little easier! :encouragement: