Yes, Reverb will not let me display my photographs in a way that I feel they need to be displayed in order to make a buyer fall in love with the guitar, or whatever it is, and that is their mistake. I'm not going to jump back to the year 2006 (or before) as far as my ability to present an instrument.
The seller could have been Reverb on the PG, to be honest, I haven't gone to the page where I bought it to see, but I though it was a music store somewhere?
It was for a Jumbo anyway, so I was looking at either modifying it, or possibly using it as is but since I have the material from Hans, at this point it's not that big a deal, just a minor annoyance and a blemish on Reverb's account, regardless of who's responsible. From what I hear from other buyers, it does not represent Reverb the way it is most of the time, nor did I think it did.
A comment on Amazon Fulfillment... not something that's done a lot for me either, fairly mixed bag with Amazon. If they can beat somebody's price on a book or whatnot, I'll buy there, otherwise I stay away from it, although I do enjoy the customer reviews, sometimes very informative. Read reviews on Amazon, and then go buy it on eBay for a better price from a seller that actually understands the value of answering emails and shipping in a timely fashion...
I'm not going to screw around with this, I've filed a complaint with PPal, basically alerting them that I haven't received anything. If it's a seller that's one thing, and maybe he can't even find the pickguard to sent it, these things happen, but communication is nice...
If it is indeed Reverb, and ten days has passed without so much as an email to let me know it shipped, preferably with USPS tracking info, then they seriously need to get their poop together...
PPal won't screw around with a case like this for very long. While eBay's customer service is [mostly] truly a wretched thing (I don't think I had delved into that subject before, hmmmm... let's not go there ;-), but PPal on the other hand, not the case. Very good customer service, the person answering the phone actually speaks fluent English...