Thoughts on Martin Custom Shop Guitars

richardp69

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Some say it's all hype and you're just paying more for the Custom Shop labeling. I disagree. I think they are better sounding and better built instruments. I'll gladly pay a tad more for a Custom Shop Martin vs. regular production Martin

I just received a Custom Shop D 18C and it is really superb. No pics yet but I'll post some at some point.

Just more interested in ya'lls take on Custom Shop Martins.
 

Coop47

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Congrats on the D-18C, Richard!

I assume when you say Custom Shop labeling, you're referring to a batch of guitars ordered from the shop by a vendor and not a custom order from an individual. Please correct me if I'm wrong.

I think ordering a custom guitar from Martin in order to get the specs you want is worth it; I'm 100% satisfied with my custom Jumbo and use it as my main gigging guitar. I do think those one-offs get some special attention. When I went to the factory to pick up mine, I met the Custom Shop staff who signed off on it; he remembered it clearly.

I'm on the fence about custom shop labeling, only because I can't find any fault with my other "regular" Martins when I compare them to some of the special orders from GC/MF and other custom batches I've owned or tried. Martin guitars are remarkably consistent across the board IME.
 
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GGJaguar

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I've owned a few (still have one) and agree with your assessment. I've also toured the Martin Custom Shop. It's a separate area where Martin's most experienced craftspeople build the CS guitars. Congrats on your new D18!
 

chazmo

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Well, if some folks were saying it, it wasn't I. I think the Martin custom shop builds are wonderful. I think it's great to be able to specify all the stuff you want for your own build. It's like having your own signature model. :)
 

Stagefright

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It's all good as long as you have a large pile of those "tads" laying around. For me, it simply puts the best Martin can produce further out of reach.
 

Charlie Bernstein

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I assume when you say Custom Shop labeling, you're referring to a batch of guitars ordered from the shop by a vendor and not a custom order from an individual. . . .
Good guess. Actually, Custom Shop with capital C and S refers to a guitar brand's high-end line.

Richard is both very right and slightly wrong. They are made better and sound great. But they don't cost a "tad" more. They cost a bundle more, and part (not all!) of what they charging for is the boutique-ish marketing conceit.

Don't know which company started it (Fender? Gibson? Martin?), but now they all do it. It's a money-maker — like when all the car makers saw the markup people were willing to pay for SUVs and jumped on the bandwagon.

Nontheless, Richard is certainly justified in getting a well-made guitar he loves. No shame there.

Congrats, Richard!
 

richardp69

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Good guess. Actually, Custom Shop with capital C and S refers to a guitar brand's high-end line.

Richard is both very right and slightly wrong. They are made better and sound great. But they don't cost a "tad" more. They cost a bundle more, and part (not all!) of what they charging for is the boutique-ish marketing conceit.

Don't know which company started it (Fender? Gibson? Martin?), but now they all do it. It's a money-maker — like when all the car makers saw the markup people were willing to pay for SUVs and jumped on the bandwagon.

Nontheless, Richard is certainly justified in getting a well-made guitar he loves. No shame there.

Congrats, Richard!

They can cost a bunch more for sure. But, if you're a patient and careful shopper/buyer there are some pretty decent deals for Custom Shop built Martins.
 

Iceman

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Never had a Martin Custom Shop guitar that I didn't like
or wish I had it back because I foolishly traded it away!!
I think Custom Shop started in 1979.
 

mavuser

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not sure if it is a custom shop model or not, but the Jeff Tweedy model OO (OO-18?) Martin is a fine, fine, instrument. of course the regular Martin OO (17?) is also quite nice.
 

dreadnut

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I'll have to drive up and visit you so I can play it!
 

banjomike

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Some say it's all hype and you're just paying more for the Custom Shop labeling. I disagree. I think they are better sounding and better built instruments. I'll gladly pay a tad more for a Custom Shop Martin vs. regular production Martin

I just received a Custom Shop D 18C and it is really superb. No pics yet but I'll post some at some point.

Just more interested in ya'lls take on Custom Shop Martins.
I agree that it's not all hype.
But I also think that Martin's production guitars are so reliably good that the difference in cost of the Custom Shop might not be worth it for the 'average' buyer who wants a Dreadnought or one of the other really popular Martins.

I've played quite a few Martin CS guitars over the years, and have never played one that wasn't excellent in all respects. I think that the best of them are the small 12-fret guitars that are recreations of their pre-1930 models when it comes to tone and overall playability.

The Custom Shop has also made some extraordinarily nice visual work that I really like. Their limited series of Art Noveau guitars, all 00 size, especially the second series, tips me over in looks, and the sound of their oak bodies is both unique and very good and unusual.

That's what I think the shop does best. I also think that sometimes the custom shop's extra cost is worth it when someone really wants a custom touch on a standard model.
I like bound fingerboards a lot, mostly because unbound boards can become dry and shrink where I live, exposing the fret ends. Running my left hand up an unbound board can feel like running along a barbed-wire fence. And binding the neck helps integrate the neck to the body visually very nicely.
I also really like the look of the Martin logo on the peghead when it's cut in pearl, not the decal. The peghead w/ pearl looks extra-good when it's bound to match the neck and body.
I like the sound of the straight-braced Martin Dreds from the mid-50s to 1966 better than scalloped bracing. Scalloped bracing sounds better new, but over time, I find the old guitars that have scalloped bracing tend to overload the tone of the guitar with harmonics that are so strong they make the guitar sound like it's being played in a big water tank to me.
Straight bracing when made in Martin's early style balances the tone of a dreadnought. The sound is less bass-heavy and the highs are brighter and have better definition. This tone quality improves with age and doesn't degrade.

So, if I wanted a new D-28, ordering it from the Custom Shop with these details, along with the ability to select the woods, is worth the cost. What I would get is a guitar that isn't radical, just dressed up a bit more pretty.

While I never buy a guitar as an investment primarily, I tend to think a guitar like this would sell quite easily if I wanted to sell it.

That's true with some of their limited series too. I think Martin nailed some so well I would never want to change anything, and some series are so unique that they can be enjoyed as beautiful objects of the craft.
 
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banjomike

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Never had a Martin Custom Shop guitar that I didn't like
or wish I had it back because I foolishly traded it away!!
I think Custom Shop started in 1979.
Yup.
My brother bought a '79 custom D-28 that was notably better than any other 28 from the 1970s I ever played.
It was stamped D-28C, something neither of us had seen before, and no one knew what the C stood for.

He traded a 1970 D-28 and a pile o'cash for it, mostly to get rid of the 70; it was a real dud, but was one of the very last that had a Brazilian rosewood body. The 70's wood made it an especially pretty guitar, but it was nothing but a show-horse with no legs under it.

Unfortunately, he only had the D-28C for a few years. It was stolen out of his travel trailer when he was unloading the trailer after a road trip. He got some insurance money, but he still misses that guitar, as do I.

That era- 1970 to 1977- was one of Martin's worst. The company expanded drastically, purchasing the Vega banjo company and the Swedish Levin guitar works, and Martin attempted to get into the solid-body electric guitars in a serious way.
All of that expansion failed. The Levin workers were all highly unionized (like everything else in Sweden), while the Martin management was adamantly anti-union. The Levin guitars were intended to be Martin's equivalent to the Gibson/Epiphone marriage, but it never worked out.
Banjo buyers didn't want banjos that looked like Martin guitars. And their electric guitars cost the company a bundle and were a complete flop- real Edsel guitars.
Throughout, their standard line just suffered. Build quality went down, and Martin was riddled with domestic labor trouble. Around 1975, things had gotten so bad the management just shut everything down, fired their work force except for their crew leaders, sold off the Vega and Levin brands at a loss, and then rebuilt the company structure from the ground up. And produced next to nothing for around 18 months.
That 79 CS my bro owned was actually made by the small crew of the senior workers who stayed with the company. They were all made on the production line on the factory floor, but the production was so small they were pretty much custom-made with a lot of careful hand work.
They were all better than the previous years' guitars, but I don't think any were lots better than the guitars Marin makes today on the production line. 1979 was the year the company learned how to combine their modern methods to their traditional methods of craft.
Their dealers had to be shown the company could still make guitars that were worth the cost of stocking them. Their troubles had caused many of their best retail outlets to abandon the brand, but the 1979 products got most of the best stores back to the franchise.

By 1979, with a new member of the Martin family at the lead, Martin re-made itself what it is today.
Their standard guitars from the 1970s had been cranked out in large numbers, and though they were all quite poor in comparison to the company's traditional quality, they sold very well and steadily. The Martin tradition was enough to sell them, and their sales kept the company alive just long enough they could keep from going bankrupt.
The 1970s were very rough on Martin in every way possible. The demand for their products was so high throughout the previous 20 years the company had invested in a huge new facility, and all their expansion efforts totally collapsed and killed their cash flow.

It was a very rare recovery in the guitar business. Almost all the other makers who skated that razor edge tipped over and went under.
Gibson, Gretsch, Fender, Kay, Harmony, Regal, and others all went bust and were sold for a fraction of their worth in the 1970s. The entire American guitar industry failed.
I think the only reason why Martin, Guild and Rickenbacker survived intact was because they were all either small or dedicated to one type of guitar. And all of them were run by guitar guys who knew the business so well anyone could walk out of the office and go put on a production apron when that was needed.

What's even more rare is Martin's recovery came in 1980, and they raised the prices of all their products spectacularly high at a time when the entire guitar industry went into general failure in the disco era, but still managed to maintain a good profit level.
They didn't make very many guitars from 1980 to ca.1985 compared to their numbers from the 1970s, but they sold them all quickly and steadily improved their products as time went along.

Going big just doesn't seem to work when it comes to making guitars.. Guitar manufacture contradicts the prevailing American corporate philosophy.

regards,
stanger
 
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bobouz

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Yup.
My brother bought a '79 custom D-28 that was notably better than any other 28 from the 1970s I ever played.
It was stamped D-28C, something neither of us had seen before, and no one knew what the C stood for.

He traded a 1970 D-28 and a pile o'cash for it, mostly to get rid of the 70; it was a real dud, but was one of the very last that had a Brazilian rosewood body. The 70's wood made it an especially pretty guitar, but it was nothing but a show-horse with no legs under it.

Unfortunately, he only had the D-28C for a few years. It was stolen out of his travel trailer when he was unloading the trailer after a road trip. He got some insurance money, but he still misses that guitar, as do I.

That era- 1970 to 1977- was one of Martin's worst. The company expanded drastically, purchasing the Vega banjo company and the Swedish Levin guitar works, and Martin attempted to get into the solid-body electric guitars in a serious way.
All of that expansion failed. The Levin workers were all highly unionized (like everything else in Sweden), while the Martin management was adamantly anti-union. The Levin guitars were intended to be Martin's equivalent to the Gibson/Epiphone marriage, but it never worked out.
Banjo buyers didn't want banjos that looked like Martin guitars. And their electric guitars cost the company a bundle and were a complete flop- real Edsel guitars.
Throughout, their standard line just suffered. Build quality went down, and Martin was riddled with domestic labor trouble. Around 1975, things had gotten so bad the management just shut everything down, fired their work force except for their crew leaders, sold off the Vega and Levin brands at a loss, and then rebuilt the company structure from the ground up. And produced next to nothing for around 18 months.
That 79 CS my bro owned was actually made by the small crew of the senior workers who stayed with the company. They were all made on the production line on the factory floor, but the production was so small they were pretty much custom-made with a lot of careful hand work.
They were all better than the previous years' guitars, but I don't think any were lots better than the guitars Marin makes today on the production line. 1979 was the year the company learned how to combine their modern methods to their traditional methods of craft.
Their dealers had to be shown the company could still make guitars that were worth the cost of stocking them. Their troubles had caused many of their best retail outlets to abandon the brand, but the 1979 products got most of the best stores back to the franchise.

By 1979, with a new member of the Martin family at the lead, Martin re-made itself what it is today.
Their standard guitars from the 1970s had been cranked out in large numbers, and though they were all quite poor in comparison to the company's traditional quality, they sold very well and steadily. The Martin tradition was enough to sell them, and their sales kept the company alive just long enough they could keep from going bankrupt.
The 1970s were very rough on Martin in every way possible. The demand for their products was so high throughout the previous 20 years the company had invested in a huge new facility, and all their expansion efforts totally collapsed and killed their cash flow.

It was a very rare recovery in the guitar business. Almost all the other makers who skated that razor edge tipped over and went under.
Gibson, Gretsch, Fender, Kay, Harmony, Regal, and others all went bust and were sold for a fraction of their worth in the 1970s. The entire American guitar industry failed.
I think the only reason why Martin, Guild and Rickenbacker survived intact was because they were all either small or dedicated to one type of guitar. And all of them were run by guitar guys who knew the business so well anyone could walk out of the office and go put on a production apron when that was needed.

What's even more rare is Martin's recovery came in 1980, and they raised the prices of all their products spectacularly high at a time when the entire guitar industry went into general failure in the disco era, but still managed to maintain a good profit level.
They didn't make very many guitars from 1980 to ca.1985 compared to their numbers from the 1970s, but they sold them all quickly and steadily improved their products as time went along.

Going big just doesn't seem to work when it comes to making guitars.. Guitar manufacture contradicts the prevailing American corporate philosophy.

Thankfully not every 1970 Martin was a dud. In the late ‘70s, I purchased a 1970 00-18 that had that rare & irresistible “angels singing” quality. Satisfyingly fingerpicked it for over twenty years. Yes, it was a down decade for sure, but Martin (& even a sadly Norlinized Gibson) could occasionally manage to sneak a winner or two out the door. Because of the bad ‘70s rep, those few gems might still be reclaimed from historical purgatory at reasonable prices In today’s rather pricey market.
 
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