Guild Dealers

Dr. Spivey

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A friend sent me a link to this recent thread at Harmony Central: http://acapella.harmony-central.com/showthread.php?t=2412750

Here's a cut and paste of one post from that thread, which I found interesting:
I work for a Fender dealer (and have for 10+ years). Our main supplier for accessories was before the takeover, and still is Kaman. I'll give my $0.02 about Fender and other brands.

Yes, it seems Fender has been buying up the world, and charging a LOT in some cases.

There is definitely good and bad about Fender.

However, one thing you can give Fender in their takeovers is that they have bought liabilities of the companies as well. I was PISSED when Gibson bought Garrison, did not buy the liabilities, basically canceling all warranties. This included any Garrisons still hanging on our walls, making them profitless. Soon, the brand disappeared, and now Gibson has a made in Canada series. At least Fender doesn't do that.

As a dealer, Fender is very, very, very easy to work with. They rarely argue with you about warranty replacements. The opening order for ANY Fender-owned brand (except EVH) is lower than just about anything else, and since they add affordable lines for all of their brands, you can tailor your stock to the demographics of your area. In contrast, Taylor Guitars and my store just split ways. I live in an area of about 300,000 people. It is a strange demographic where it is difficult to sell a large selection of guitars over $500 despite the size of the population. However, we did well with a selection of about 10 Taylors ranging from the Baby series to the 800 series. We'd also carry about 1 or 2 electrics. However, this was not up to Taylor's new stocking quals for dealers. We essentially would have to carry at least 1 or two of everything, including Presentation series acoustics. We negotiated for 6 months on a compromise, but their management wouldn't budge. We thought we had the upper hand since they didn't have representation (in Southern CA, no less) for at least a 60-mile radius. According to our rep, though, management decided it was in Taylor's best interest to have no representation in an area than incomplete representation. Nice people, nice instruments, but, IMO a bad policy.

While some may dislike the fact that Fender takes a brand like Guild and creates a lower-priced line alongside the traditional line, it really helps small dealers stay in business, and the quality of the product is great for the price. In order to do this, though, it is necessary for Fender sometimes to consolidate, as they have done with their acquisition of Kaman. This ALSO helps your local dealer carry more products. While many companies are very strict on what you HAVE to stock, a dealer could carry Fender, Jackson, Charvel, Guild, Tacoma, Squier, Takamine, Ovation, Hamer, SWR etc. without having to go anywhere else other than Fender and KMC, and can easily stock to their customer base. Other companies, like Schecter and Washburn are also very easy to stock, whereas Taylor and Gibson make it virtually impossible for smaller dealers.

However, there is also a downside to this. A former bassist for a famous singer/songwriter who recently dumped his soul/funk/roots bandmates (for a new altrock backing band) is a customer of ours, and he dropped SWR after the Fender takeover, as the move to Mexico for production also included swapping cheaper parts in SWR models. There are

Fender also just increased their prices ridiculously--street price for a '08 Strat was $979, and is now $1349. WOW.

Anyway, I just figured I'd share a different perspective on these takeovers.

BTW, my little conspiracy theory is that with FMIC handling foreign distribution of Taylor, and Bob Taylor starting his own line of acoustic guitars, I think Taylor is the next brand Fender will swallow up. I have no evidence, it's just a theory.End of HC post

What do you LTGers think? I've noticed FMIC has done some small updates to the Guild website over the course of this year. Recently the list of dealers has been updated. Wisconsin has gone from 22 dealers to 17, 6 of those being a small chain surrounding the Milwaukee area. So in reality there are 12 dealers in the state. It will be interesting to see where this goes in, say the next year.

Comments?
 

West R Lee

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Very interesting read Doc.

I happened to be in a book store yesterday and pickup up the most recent issue of "Acoustic Guitar". I used to subscribe but no longer do. As I looked though the magazine, I watched out for Guild......and Fender ads. None to be seen. It's been a contention of mine for quite sometime that Fender doesn't market Guild, at least not in a way that might really entice sales.

The back of "Acoustic Guitar" has an index of advertisers.......hundreds of them. Neither Fender no Guild was listed. Not one single ad for either guitar brand, not even for a Fender amp. You'd think a magazine like Acoustic Guitar would be chalk full of them. We've seen the same thing at the Arlington Guitar Show. Gibson brings a trailer load, as does Martin.....................Taylors wall to wall......but no Guilds. Oh you can find a used Guild here and there, but I've never seen a booth dedicated to Guild. Never seen a line of newly manufactured Guilds on display at the "largest guitar show in the world".

I guess this is the one issue that causes me to scratch my head about Fender more than any other. In fairness to Fender, there were no Gibson ads in the magazine either.

I know this isn't directly related to your post, but it is a puzzling aspect of Fender marketing.

West
 

Dr. Spivey

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West, I think it's all interrelated, and agree with what you've said.

My friend sends me a link to all the Guild related threads at HC, and usually there is not much of interest. That post got my attention, as the person seems credible, without any particular bone to pick.

Fender has been running a Guild ad in Acoustic Guitar, every other month for about the last year. As I recall all but one of those were for GADs. By the same token there is less advertising done for Fender acoustics and Ovations. IMO Fender acoustics are and always have been for the most part junk, and Ovation, love or hate 'em seems to be a dying brand. So from that point of view, FMIC is promoting Guild more than their other acoustic brands.

A sore spot with me is the Guild website, what a POS, compared to Taylor or Martin. Gibson's site isn't the greatest, but still blows Guild away. Magazine ads can cost pretty big bucks, but to enhance a website that is already up and running ain't a big deal. I know three people personally, who have better websites and do less than 100K a year, net. :roll:

FMIC's overall handling of Guild is to say the least confusing.
 

dreadnut

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yeah, I have a comment, especially in light of the new Guild price list:

Buy vintage Guilds. :D
 

dane

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Ok, I’m going to throw my two cents in on this. But please understand that this is pure supposition on my part. I think the reason you seldom see an ad for acoustic guitars owned by Fender or Gibson has to do with their main sellers being in the solid body category. It wouldn’t surprise me to find that well over half of all profits come from the fantastic four of the solid world; Fender Stratocaster and Telecaster, and the Gibson Les Paul and SG. If you question how popular these four guitars really are consider how long they have been in production, how many variations of each there are each year, and how many after market parts are available for them. Now, most people would think that if a product is doing very well for its self and has a great track record, you wouldn’t need to advertise it and should be “pushing” the units that aren’t selling as well…right? Well in my experience that’s not the way big business works. In big business your advertising budget is directly proportional to the revenues generated by each product. Hence you advertise what IS selling much more than what is not. So following this train of thought, I would expect to see ads every month for the above mentioned guitars in magazines that cater to the solid body players and little to no ads for the acoustics that make only a small percentage of the company’s profits. Our friends in the solid / chambered forum may be able to prove or disprove my theory by looking through a few of the magazines they typically read and see how many ads they see for Strats, Teles, LP’s and SG’s. Hey…I could be wrong. Now why doesn’t Fender do more with the Guild web site? You got me on that one. Maybe all the members of LTG need to email them and explain that it’s a lame site and really needs a makeover, and include some POSITIVE suggestions. :D
 

jmac

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Dane,

You've made some good points. I think you're right on.

Jake
 

JerryR

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West R Lee said:
We've seen the same thing at the Arlington Guitar Show. Gibson brings a trailer load, as does Martin.....................Taylors wall to wall......but no Guilds. Oh you can find a used Guild here and there, but I've never seen a booth dedicated to Guild. Never seen a line of newly manufactured Guilds on display at the "largest guitar show in the world".

What a relief - I won't be tempted by a D55 in October :D
 

West R Lee

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JerryR said:
West R Lee said:
We've seen the same thing at the Arlington Guitar Show. Gibson brings a trailer load, as does Martin.....................Taylors wall to wall......but no Guilds. Oh you can find a used Guild here and there, but I've never seen a booth dedicated to Guild. Never seen a line of newly manufactured Guilds on display at the "largest guitar show in the world".

What a relief - I won't be tempted by a D55 in October :D

I honestly don;t think I've ever seen a D55 at the Arlington Show Jerry. A few F50's here and there, and various low to mid line models.......a few Artists Awards, but never a D55 that I can recall.

West
 

Dr. Spivey

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I didn't post this with a pro or anti Fender point of view. Just something I ran across that I found interesting.

As far as ads in Acoustic Guitar go, I don't know that it really is an effective advertising tool. I subscribe and enjoy it, but I don't think the magazine is all that well accepted by acoustic players in general. Acoustics of all brands advertise in Guitar Player and some of the other electric centered mags.

My comments on the number of dealers in Wisconsin decreasing were just an observation. The dealer nearest me is gone, and IMO that is a good thing. A year from now, if there is still no dealer in the Green Bay/Fox Valley area, I would say Guild is missing a great market.

Dane, your comments on how the advertising dollars are allocated may very well be correct. That doesn't make it an effective or successful formula in all situations. Websites? Look at Fender. Look at Ovation. Now Guild. Do you really think an email campaign would change things? I doubt it.

Overall, in 15 years FMIC has done so little with Guild, that I assume they just don't care. :cry:
 

chazmo

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Doc,

I had heard recently that Fender was requiring more stock (higher orders) from dealers. That seems to fly against what this fellow said.

In any case, the absorption of KMC is quite possibly the most significant one for Fender from our point of view. KMC has some major brand identification and respect, and I am seriously hoping that their culture bleeds upward into some positive synergy with corporate FMIC. KMC are unquestionably guitar guys, and they have a terrific reputation to uphold. I don't think they'll let FMIC bring them down. We'll see, right.

On the Taylor front, there've been a *lot* of rumors about Bob and Kurt Listug selling out. It may be true; Bob may want to get back to his roots. But, I think Taylor is doing just fine, thank you, as an independent. I really doubt we'll see an FMIC takeover there. I've been wrong before, though.
 

dane

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Dr. Spivey said:
Dane, your comments on how the advertising dollars are allocated may very well be correct. That doesn't make it an effective or successful formula in all situations. Websites? Look at Fender. Look at Ovation. Now Guild. Do you really think an email campaign would change things? I doubt it.

Overall, in 15 years FMIC has done so little with Guild, that I assume they just don't care. :cry:
I really don’t know if it would change a thing. But this I do know, doing nothing doesn’t change anything ether. And maybe, just maybe it might get FMIC to take a more serious look at the Guild line if they are reminded that there are many who love Guilds enough to say something. Hey, what do we have to loose? :)
 

capnjuan

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dane said:
Dr. Spivey said:
Dane, your comments on how the advertising dollars are allocated may very well be correct. That doesn't make it an effective or successful formula in all situations. Websites? Look at Fender. Look at Ovation. Now Guild. Do you really think an email campaign would change things? I doubt it. Overall, in 15 years FMIC has done so little with Guild, that I assume they just don't care. :cry:
I really don’t know if it would change a thing. But this I do know, doing nothing doesn’t change anything ether. And maybe, just maybe it might get FMIC to take a more serious look at the Guild line if they are reminded that there are many who love Guilds enough to say something. Hey, what do we have to loose? :)
Guild just recently finished adding specifications for multiple models to its webpage; as of 3 weeks or so ago, only the F30, D40, and D55 had complete mfr's specs.
 

jmac

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I'm lucky to have a Guild dealer in my town. Along with all the other gear they sell, they usually have a good selection of Guild and Fender (and other) acoustic guitars.

If you've got a child who wants to take up guitar and you go into that store, the recommendation of the owner is to buy one of the lower end acoustic guitars. One that's made in asia or mexico, that costs in the $150 to $200 range.

If a musician comes in the store to buy a guitar they wouldn't consider a lower end guitar, they'd be looking at one of the Guilds, or a comparable brand, made domestically.

The thing is that there are far more teens and pre-teens interested in taking up guitar than there are musicians looking to upgrade, but between the beginner and the veteran player, there is a big market, and I would think a company like Guild would want to grab as much of that market as they could get.

Like Dane pointed out, for Fender, the strat and the p-bass are their big sellers, and so I guess it makes sense that their advertising dollars would go to protect their hold on that market.

But like Doc pointed out, it doesn't cost much to at least have a top-notch website.
 

Dr. Spivey

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capnjuan said:
Guild just recently finished adding specifications for multiple models to its webpage; as of 3 weeks or so ago, only the F30, D40, and D55 had complete mfr's specs.

Cap, they had specs for all models up for most of this year. They must have deleted some of them for a while to update to the new CT build specs.
jmac said:
If you've got a child who wants to take up guitar and you go into that store, the recommendation of the owner is to buy one of the lower end acoustic guitars. One that's made in asia or mexico, that costs in the $150 to $200 range.

If a musician comes in the store to buy a guitar they wouldn't consider a lower end guitar, they'd be looking at one of the Guilds, or a comparable brand, made domestically.

I saw a study recently which said about half of all acoustic guitars sold were under $500. The same study claimed that only 2% of sales were over $2000. I think those figures were skewed because they were based on sales only from stores that belonged to a certain marketing association. I would easily believe that guitars under $500 are 30-35% of sales and those over $2000 are half that.

Look at the members here. The vast majority are folks here are pretty serious players and know guitars. We buy used what, maybe something like 10 to one over new? I think that most of the market in lower end stuff is people who want to point, click and get a new axe. Or go into GC or wherever and buy what the salesman sells them or looks pretty.

My frustration with current Guild management is I'm not sure they really understand who the market is or how to sell to them. With the current prices and market conditions they better figure it out soon. It's really hard to say what they're up to, being tight lipped as they are.
 

capnjuan

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Dr. Spivey said:
capnjuan said:
Guild just recently finished adding specifications for multiple models to its webpage; as of 3 weeks or so ago, only the F30, D40, and D55 had complete mfr's specs.
Cap, they had specs for all models up for most of this year. They must have deleted some of them for a while to update to the new CT build specs.
Hi Doc: you could be right - just sayin' the details weren't there when I went looking for them in connection with Scratch's 'Trainwreck Neck' thread several weeks ago ... In discussing the fate of Guild guitars, that thread is about as gloomy as this one. :(
 

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West R Lee said:
I honestly don;t think I've ever seen a D55 at the Arlington Show Jerry.

West

That is a relief West - I'm beginning to get GAS symptoms for a (preferably Westerly) D55 sunburst effect. Over here they sell for about £1,900 which is around $3,000 :shock: I think it would be grounds for divorce :roll: (Actually, swapping wife for D55 seems a good trade - hm..... :D ). I think they are 'only' about $2,000 in the States ('honey - I got it cheap...) but even so.. And I daren't buy on e bay as I won't buy a guitar I haven't tried. So if there afe no D55s I can't be tempted - can I :mrgreen:
 

Graham

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JerryR said:
West R Lee said:
I honestly don;t think I've ever seen a D55 at the Arlington Show Jerry.

West

That is a relief West - I'm beginning to get GAS symptoms for a (preferably Westerly) D55 sunburst effect. Over here they sell for about £1,900 which is around $3,000 :shock: I think it would be grounds for divorce :roll: (Actually, swapping wife for D55 seems a good trade - hm..... :D ). I think they are 'only' about $2,000 in the States ('honey - I got it cheap...) but even so.. And I daren't buy on e bay as I won't buy a guitar I haven't tried. So if there afe no D55s I can't be tempted - can I :mrgreen:

If you don't mind a bit of a wait, you European folks may really want to consider buying through one of us here.

I just sent a DV-52 to a member here, he has not received it yet, for less that what he could get a D-25 for over there, including shipping.

I certainly don't mind doing a bit of running around for a Guild family member, I'm sure others feel the same.
 

jmac

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I second Graham's statement...even if it means your wife leaves you
 
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