ARRRRGHHHHH! And this ain't pirate talk! They LOST IT!

[bdeclee]

The continuing amazing, phenomenally unbelievable story of my F-412 black finish...

So UPS picked it up from me and it was delivered to their claims center.
They examined it at the claim center.
Then they shipped it back to California Vintage Guitar and Amp.

And it never got there.

It's... LOST IN SPACE.

As I said to Tommy, "Okay, who should I kill?"

To be continued.... maybe.

Barbara

 

[Graham]

:shock:

 

[12 string]

This is the stuff of song and story - "The Flying Dutchman"!

Where does this leave you?

David

 

[dreadnut]

Well blow me down and tie the scurvy dog to the yardarm! Why do ya think they pronounce UPS "OOPS"?

 

[jwsamuel]

Well, as bad as it is for them to lose the guitar, it will work out better for you than if they had damaged it beyond repair. At least they have to admit they lost it....they can't try to claim it was the shipper's fault because of poor packaging.

Jim

 

[cjd-player]

That was my thought, too. This could be the best possible result, Barb. If UPS lost it, they will have to reimburse you for the guitar. I would think there might be less hassle than arguing over how badly damaged it was, etc. On the other hand, they might try to prorate the reimbursement saying that the guitar was already damaged. So be prepared for that.

 

[fungusyoung]

:shock:

+1

Simply unbelievable. It obviously was not just meant to be. If I understood Barbara's post, the guitar was lost between a UPS claims center & California Vintage. Which means, I believe, the "loss" is 100% on them to make up to the dealer since they were the shipper. Might be wishful thinking, but I'd certainly play that angle hard and absolve yourself from the entire mess.

 

[danerectal]

Remember the end of the origianl Frankenstein movie? I'll grab my torch... :twisted:

 

[West R Lee]

Good gosh bd! I can't believe it! They LOST a guitar??? Tore her up coming, and lost her going.....damn. They should be liable for mental anguish.....and a guitar! I'm so sorry.

West

 

[Taylor Martin Guild]

This would make a great commercial for aother shipping company.
You could sell them the rights to the story!

 

[West R Lee]

Is that UPS or OOPS?

West :evil:

 

[Default]

 

[West R Lee]

That has been a proven factor in the serious GAS retention resulting in terminal brain hemoroids!

 

[capnjuan]

That has been a proven factor in the serious GAS retention resulting in terminal brain hemoroids!

Hi Barbara: whatever West said goes for me too... and Strang is on it; no more 'Damage' claim now butt .... (and there's always a butt..) you may be required to show that the actual cost to you was 'reasonable'. At the risk of annoying you, given the amount of fraud faced by YouPeeESS and the others; intentional crappy packaging, overstated 'value' and so on, you might need to show that what you spent was 'reasonable'; that is, the amount you paid was what another informed buyer and seller would have agreed the guitar was worth.

If it comes to this, post again re/ 'dead' eBay auctions for Guild 12 strings; I don't think the color is going to matter but if I was YouPeeEss, I would want to know that I wasn't getting hosed. I'm sure that among 10-15 of us, we could come up w/ 20-odd recently closed Guild 12-string auctions. Provided what you paid falls within range, they can't say you're jerking them around.

In a way, you're better off; no more quibbling about the quality of the original packaging.

cj

 

[Dr Izza Plumber]

I gotta keep my goods out of that particular shipping lane!

Actually, someone probably snatched it figuring that it was an active claim article anyway.
Having had a 30 some year career in freight transportation, that's my opinion, and I'm stickin' to it! :lol: :wink:

 

[sitka_spruce]

That was my thought, too. This could be the best possible result, Barb. If UPS lost it, they will have to reimburse you for the guitar. I would think there might be less hassle than arguing over how badly damaged it was, etc. On the other hand, they might try to prorate the reimbursement saying that the guitar was already damaged. So be prepared for that.

Note: the reimbursement will be for the value of the lost gods. You will still have to claim somebody for the remaining value of your purchase to be fully compensated - unless UPS could be held responsible for the whole affair and therefore the reimbursement will cover the entire purchase.

 

[sitka_spruce]

What does UPS really stand for? UnderPrivileged Suckers? U Poor Sod? :twisted: Don't mean to shanghai this thread but anyone who can come up with the best explanation as to what UPS stand for, post it somewhere on this forum (mind your language though - we don't wish to offend fellow forumites, now, do we?; just UPS... a little.)

 

[capnjuan]

[quote="cjd-player":7e76f]That was my thought, too. This could be the best possible result, Barb. If UPS lost it, they will have to reimburse you for the guitar. I would think there might be less hassle than arguing over how badly damaged it was, etc. On the other hand, they might try to prorate the reimbursement saying that the guitar was already damaged. So be prepared for that.

Note: the reimbursement will be for the value of the lost gods. You will still have to claim somebody for the remaining value of your purchase to be fully compensated - unless UPS could be held responsible for the whole affair and therefore the reimbursement will cover the entire purchase.[/quote:7e76f] Hi Jonas; I think that's the case here: there are arguably two claims; shipping damage and loss of a shipping-damaged instrument but UPS can't interpose its own negligence in the 1st claim as a defense to paying in the 2nd.

"It wasn't worth that much; I know because I broke it ..... " Breaking it is one thing, losing it another but breaking and losing it .... they can run but they can't hide. Once upon a time, UPS stood for United Parcel Service ....

cj

 

[jp]

Incredible, Barbara. As mentioned--it may be the best outcome. Lots of good advice from the gang above. I would hope that after losing the package, they just whisk you through the Magical Mystery Tour without any hassles.

 

[capnjuan]

Hi JP / Barbara; I think that's exactly what will happen. Considering that it isn't possible to screw it up any worse, the only question will be the reasonable value of the loss supported by what was actually paid and whether that amount is within reason. If this had been a $75,000 Dumble Amp ... might be another story. cj