JavelinaJoe
Member
I recently purchased a 2014 NS A-375B Stratford prototype on Reverb from Acoustic Sales, Cordoba's direct sales to the public. When I opened the case I found the top cracked and the finish shattered right below the pick guard. At first I thought it may have been crushed in shipping but the box shows no sign of damage. Upon further investigation I determined that the volume knob & pot were being severely squeezed down by the top of the case, leaving a significant depression in the lid right where the knob is. Its obvious that the case caused the damage, not the shipping. Has anyone else heard or seen this problem? I have a 2013 NS A-150 Sunburst and I compared the cases and the new case is about an 1" shorter than the other one. Did Guild change cases and not notice this? I'm a bit baffled as to why they would do this. They want me to return it but I want to keep it and get it fixed. I'm wondering if there is a correct case for this guitar? I can post some photos if anyone is interested.
JJ
JJ