Something tells me the owners of that store seem to judge the book by its cover. Meaning they think they know who will buy and who is just there to look and the lookers get no respect or even disrespect.
That's a pretty common syndrome in retail.
It's called "Eyeballing" and in fact you're supposed to put all the visual stereotypes aside and go say "Hi" anyway.
The guy in the fancy suit is likely gonna be maxed out on his credit and "upside down" on his year-old Cadillac while the working class family with 1 or 2 kids and a pregnant wife who hop out of their compact 2-door and start to look at the row of used Caravans were just about a slam-dunk every time.
When selling cars it's almost inevitable that after a couple of years you start recognizing subtle body English that tells you that somebody's not really there to buy a car or even "get a price".
I can see that easily translating to similar retail models like guitars and other "big ticket" (over $1000.00) items.
Best cue was always when somebody looked through the driver's window to see what kind of mileage or accessories it had,
That was always best time to approach.
One day one of my "Teammates" came back to me after "upping" (meet and greet to start the sales process) a couple I'd told him he could "have" and expressed his surprise that I had almost a 100% accuracy rate at "eyeballing".
The other side of the coin is when you spot somebody telegraphing all the signals but you don't want to rush them (What everybody hates about car shopping and makes 'em defensive right off the bat), but there's always somebody else who will.
In any case, there's no reason to be rude except for that guy who somehow made it work for him, LOL!:
"HI WELCOME TO STEAL A DEAL! WHAT CAN I DO YA FER TODAY?"
"We're just looking, thanks"
"OH, CREDIT SUCKS, HUH? WELL YOU JUST LET US WORRY ABOUT THAT!"
"Oh if you could just give us your card we'll ask for you when we come back next week" (Number one buyer's lie of all time)
"HEY YOU DON'T HAVE TO LIE TO ME. I'LL STILL GET YOU THE BEST DEAL YOU CAN POSSIBLY GET TODAY BUT THIS THING'S PROBABLY WAY OUTSIDE YOUR BUDGET!"
"Well how much is it really?"
"WELL YOU KNOW, IF YOU HAVE TO ASK...HAHHAHAHHA!!"
"We're asking"
"TELL YA WHAT TAKE A LOOK AT THIS NICE LEASE RETURN, 2 YEAR OLD DODGE DYNASTY WITH ONLY 40,0000 MILES ON IT. YOU COULD GET IT TODAY FOR ONLY 30 CENTS A MILE!"
"Why do you have a used Dodge at a Plymouth dealer?"
"SEE!! I TOLD YOU THIS IS WHAT YOU NEED!!"
"We really have to go but we'll come back next week and if the Voyager's still here we'll ask for you"
Soooo.....in that scenario, who
actually lied twice?
So burnout in retail sales does have some foundation in experience.